Effective Date: 2/3/2025

GoNTrip (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.GoNTrip.com (the “Site”) and use our services. By using our Site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you use our services, such as booking hotels, tours, activities, or rentals, we may collect personal information including your name, email address, phone number, billing address, and payment details.
• Non-Personal Information: We also collect non-personal information that may include your IP address, browser type, operating system, and browsing behavior on the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services, including processing bookings and payments.
• To communicate with you, including sending booking confirmations, updates, and promotional offers (you can opt out of promotional communications).
• To enhance your experience on our Site, personalize content, and analyze usage patterns.
• To comply with legal requirements and protect our rights.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

• Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as payment processors, hotel partners, and transportation providers.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, and safety of GoNTrip or others.

4. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site, analyze trends, and gather demographic information. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may impact your experience on the Site.

6. Your Choices and Rights

• Access and Update: You can access and update your personal information by contacting us directly.
• Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.
• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

GoNTrip.com does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our Site and revise the “Effective Date” at the top. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

GoNTrip
Email: contact@gontrip.com
Phone: +880 1785-538046